Synopsis / Objectives

The objectives are to develop methods for time series forecasting to predict the number of customers in retail stores hourly, and for automatic sizing and scheduling of teams in a workforce management system. The system is used monthly to assign human resources in approximately 2000 workplaces of several companies.

Main achievements

Contributions on multi-step ahead forecasting strategies in intermittent time series and ensemble models.

IEETA Coordinator

• José Moreira

  (PI)

IEETA Members

Ana Maria Tomé

Partners

Sisqual (Portugal), project leader

Reference

POCI-01-0247-FEDER-039719, Portugal 2020

Funded by

FEDER

Duration

February 1, 2020 - February 1, 2023

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