The objectives are to develop methods for time series forecasting to predict the number of customers in retail stores hourly, and for automatic sizing and scheduling of teams in a workforce management system. The system is used monthly to assign human resources in approximately 2000 workplaces of several companies.
Contributions on multi-step ahead forecasting strategies in intermittent time series and ensemble models.
Sisqual (Portugal), project leader
POCI-01-0247-FEDER-039719, Portugal 2020
February 1, 2020 - February 1, 2023